Terms & Conditions
Acceptance of Terms
By accessing and using the website PetMasterCy ("the Website"), you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please do not use the Website.
Use of the Website
You must be at least 18 years old to use this Website. By using the Website, you warrant that you are at least 18 years old.
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You agree to provide accurate and current information when using the Website and to update such information to keep it accurate and current.
Intellectual Property
The content on the PetMasterCy website, including but not limited to text, graphics, logos, images, and software, is the property of PetMasterCy and is protected by copyright laws.
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You may not reproduce, modify, distribute, or republish any content from this Website without the prior written consent of PetMasterCy.
Store Policies
Ordering and Payment:
- All orders are subject to availability and confirmation of the order price.
- We reserve the right to refuse any order for any reason.
- Payment must be made in full at the time of placing the order.
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Shipping and Delivery:
- Delivery times are estimates and may vary based on location and other factors.
- We are not responsible for delays outside our control.
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Product Descriptions:
- We strive to provide accurate product descriptions, but we do not warrant that product descriptions are error-free.
Disclaimer of Warranties
PetMasterCy makes no representations or warranties of any kind, express or implied, regarding the content or operation of the Website.
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While we strive to provide accurate and up-to-date information, PetMasterCy does not guarantee the accuracy, completeness, or reliability of any content on the Website.
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Your use of the Website is at your own risk, and PetMasterCy is not liable for any damages arising from your use of or inability to use the Website.
Return Policy - In-Store Returns Only
Thank you for shopping at PetMasterCy. Please review our return policy below:
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1. In-Store Returns Only
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We only accept returns in person at our physical store located at Athalassas, 66B, Nicosia, 2023. We currently do not offer returns by mail or courier service.
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2. Eligibility for Returns
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To be eligible for a return, the item must be unused and in the same condition that you received it.
The return must be initiated within [number] days of the purchase date.
Proof of purchase, such as a receipt or order confirmation, is required for all returns.
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3. Non-Returnable Items
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Certain items are non-returnable, including but not limited to:
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Perishable goods.
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Personalized or customized items.
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Gift cards.
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4. Process for In-Store Returns
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Visit our store at Athalassas, 66B, Nicosia, 2023, during our business hours.
Present the item you wish to return, along with the proof of purchase, to our store staff.
Our staff will assess the item's condition and process the return accordingly.
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5. Refunds
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Refunds will be issued in the original form of payment, cash, or store credit.
Depending on your payment method, it may take some time for the refund to be processed.
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6. Contact Us
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If you have any questions about our return policy, please contact us at +357 94040622 or visit us at Athalassas, 66B, Nicosia, 2023.
Privacy Policy
This Privacy Policy explains how Petmastercy.com ("we," "us," or "our") collects, uses, and discloses your information when you use the website PetMasterCy ("the Website").
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1. Information We Collect
Personal Information: When you use our Website, we may collect personal information such as your name, email address, phone number, and address. We collect this information when you voluntarily provide it to us, such as when making a purchase, subscribing to our newsletter, or filling out a contact form.
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Usage Information: We may also collect non-personal information about your use of the Website, including but not limited to your IP address, browser type, and operating system.
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2. How We Use Your Information
We may use your personal information to provide and improve our services, process transactions, send periodic emails, and respond to your inquiries.
Non-personal information may be used for analytical and statistical purposes to enhance the user experience on our Website.
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3. Cookies and Tracking Technologies
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We use cookies and similar tracking technologies to collect information about your browsing activities on the Website. You can set your browser to refuse all or some browser cookies, but this may limit your ability to use certain features of the Website.
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4. Disclosure of Your Information
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We do not sell, trade, or otherwise transfer your personal information to third parties. However, we may share your information with trusted third parties who assist us in operating our Website or servicing you.
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5. Third-Party Links
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Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of these websites.
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6. Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.
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7. Changes to Our Privacy Policy
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We may update our Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
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